Delivery Information at the Alpaca Clothing Co
Mainland UK Delivery Options
Delivery costs are:
- Free same day click and collect service delivery (Monday to Friday only)
- Free next day delivery for orders over £50 (Monday to Friday only)
- £5.95 for next day delivery for orders under £50 (Monday to Friday only)
For orders placed before 2pm, we will aim to despatch the same day; orders placed after 2pm will most likely be shipped the next working day. Please note, we do not despatch on bank holidays or weekends, so any orders placed on these days will be despatched the next available working day. Once your order has been dispatched you will receive a confirmation email including your tracking number which allows you track the progress of your parcel on the DPD website
DPD will send a text message ahead of the delivery time if you give a mobile number in your order details.
Deliveries no longer require a signature due to COVID 19, but the DPD driver will take a photograph of the parcel upon receipt.
UK Highlands & Islands, Northern Ireland, and Republic of Ireland Deliveries
We are currently unable to accept orders on our website for the Highlands, Islands, Northern Island and Ireland. However, you can place your order with us via telephone on 01768 891440 and we will be happy to post to you with Royal Mail. Prices are specific to weight and value of your order.International Deliveries
We are no longer shipping orders outside of UK mainland into Europe